Waste management contracts are essential for ensuring proper disposal and recycling of waste. However, there may come a time when you need to cancel your contract with your current waste management service provider. Perhaps your requirements have changed, or you performed a waste audit and you’ve found a better, more cost-effective solution. Regardless of the reason, canceling a waste management contract can be a daunting task. In this guide, we’ll walk you through the steps to cancel your contract with minimal hassle.

What is Waste Management, Inc?

Waste Management, Inc. is the largest waste management company in the country; operating through a vast network of collection, transfer, recycling, and disposal facilities. Since their founding in 1968, they have grown to serve residential, commercial, and industrial customers across the United States and Canada.

The chances are high that you’ve seen one of their big green trucks around a neighborhood  near you this past week. That’s because they serve over 21 million customers with a 26,000+ fleet. Most people see the collections, transfers, recycling, disposal, and organic waste processing part of the business, but they also provide environmental consulting.

If you have been working with Waste Management and no longer wish to continue your contract, there are simple steps you can take to cancel your services. Let’s take a look.  

Review Your Contract First

The first step in canceling your waste management contract is to review the terms and conditions. Pay close attention to the cancellation policy, as this will provide important information on any penalties or fees associated with early termination. Make a note of the cancellation notice period, as this will help you plan your exit strategy without incurring additional costs.

Adhesion contracts make up the majority of Waste Management agreements. This is when one party controls all the negotiating power. Unfortunately, adhesion contracts result in unfair conditions, and with Waste Management, this would put all of the risk on you.

Gather the Necessary Documentation

To cancel your contract, you’ll need to gather all relevant documents, such as your contract agreement, account details, and any invoices or payment records. These documents will be crucial when communicating with your waste management provider and ensuring a smooth cancellation process.

Provide Written Notice

Once you’ve reviewed your contract and gathered the necessary documentation, reach out to your waste management provider to discuss the cancellation process. It’s best to communicate your intentions in writing, either through email or registered mail. Be sure to include your account details, the reason for cancellation, and your preferred cancellation date. This will help avoid any misunderstandings and will serve as proof of your request.

Waste Management normally asks that you give written notice between 90 and 180 days in advance. Usually, the contract specifies that the cancellation letter will not be regarded valid if it is not received within this time period. Verify your agreement for any additional requirements.

Avoiding Fees or Penalties

During the cancellation process, you may encounter early termination fees or penalties. If this is the case, you can try negotiating to reduce or waive these costs. Be prepared to explain your reasons for canceling and provide evidence of any changes in your waste management needs.

Waste Management is typically unwilling to negotiate since they are aware that many businesses are forced to employ their services for waste removal, but you can always have the conversation.

Early Termination Fee

In their waste management service agreement, Waste Management also has terms that automatically renew the agreement. The contract immediately renews at the end of each agreed-upon initial term, which is usually between 12 and 60 months. This means you can’t just wait for your contract to expire and avoid the hefty early termination fees associated.

If you wish to cancel your contract at the end of the first term, you must do so by sending a written notice of cancellation to the other party at least 90 days, but no more than 180 days, before the end of the contract’s term. 

If you fail to renew your contract before the deadline, it will be renewed without your input. This is beneficial to the service provider and is sometimes called a “evergreen contract.”

Breach of Contract 

While you may not have much negotiation power, a Waste Management customer can end the contract without penalty if the company breaches the contract. 

The customer has the right to terminate the contract if Waste Management fails to meet the Service Guarantee. In such a case, the customer is not obligated to pay liquidated damages.

Consensual Price Increases

If a customer does not agree to a mutually agreed upon price increase, they have the option to terminate the contract. But you have to tell Waste Management within 30 days of when they told you about the price hike. 

Your contract beyond that period will be considered an acceptance of the fee increase unless you cancel. 

Obtain Written Confirmation

After finalizing the terms of your cancellation, request written confirmation from your waste management provider. This document should include the agreed-upon cancellation date and any fees or penalties that you are responsible for. Keep this confirmation for your records, as it serves as proof that you have successfully cancelled your contract.

Find a New Waste Management Solution

Once your contract is canceled, you’ll need to find a new waste management solution. Research different providers, compare their services and pricing, and choose one that best meets your needs. Be sure to review their contracts thoroughly before signing to avoid any future issues.

Notify Affected Parties

After you’ve selected a new waste management provider, notify any relevant parties, such as your employees or building management, of the change. This will help ensure a smooth transition and avoid any disruptions to your waste disposal services.

Conclusion

Canceling a waste management contract doesn’t have to be a challenging task. By following these simple steps, you can navigate the cancellation process with ease and find the best waste management solution for your needs. Remember to review your contract, gather necessary documentation, communicate with your provider, and keep records of all correspondence. With proper planning and organization, you can minimize any potential complications and ensure a hassle-free cancellation experience.